Frontier’s values are integrity, customer focus and expertise. This means choosing to do the right thing for customers, colleagues and ourselves and collaborating to put the customer at the heart of everything we do.
Frontier people use their skills, training and expertise for the benefit of customers. Frontier encourages, supports and rewards colleagues who consistently demonstrate its values when dealing with each other and customers.
The company operates a reward and recognition scheme built around celebrating colleagues who demonstrate exceptional performance as measured against the company values.
Frontier is primarily an organisation built on providing advice and services to customers. This would not be possible without attracting, retaining and developing the most talented people. Frontier expects and supports all colleagues to be the very best that they can. In pursuit of this the company invests heavily in learning and development programmes delivered both in-house and by industry recognised bodies. These cover a wide range of vocational and non-vocational areas including:
We care what our employees think
We run an employee engagement survey every eighteen months to identify the areas in which we can improve. We are committed to gathering feedback and have a great track record of implementing changes based on the results. All employees are invited to take part and every year, we donate £5 to charity for each engagement survey completed. There are also a series of workshops across the business giving more opportunities for employees to influence change in their own departments.
How do we measure up?
Frontier is proud to be recognised as one of the UK’s best workplaces as measured by the Great Place to Work Institute. The Great Place to Work compares companies in over 45 countries worldwide and benchmarks the feedback from more than 10 million employees who take part in its surveys.
In 2016 Frontier was ranked 14th best large workplace in the UK. The Great Place to Work programme measures company culture based on trust, behaviours and the environment, as these factors underpin the world’s most desirable workplaces and successful businesses.
The Responsible Choice
Frontier is the largest crop production and grain marketing company in the UK, formed in 2005 as a joint venture between Associated British Foods and Cargill plc. We employ 1,100 people and turn over £1.5 billion. Our vision is to be the first choice partner for crop production and grain marketing, and the first choice employer in UK agriculture.
Our business approach is underpinned by our values of ICE – integrity, customer focus and expertise – which drive our behaviour and are key to our success.Our ambition is to grow our business and we intend to do it responsibly, doing things properly because it’s the right thing to do.
We will use our expertise, our scale and our leadership position to make a difference to others. Some companies call this sustainability. At Frontier, we call it…